Q&A on program design
To help ensure corps members attain high levels of success with their students, Teach For America has built a team that
focuses solely on developing strategies and tools to support corps members in their ongoing professional development.
Andrew Mandel (Rio Grande Valley Corps '00), the Managing Director of Program Design for the Teacher Support and Development
Team, shares his thoughts on how his team approaches and supports teacher development.
- What is your team's philosophy on how to ensure teachers are making significant gains?
Based on our examination of highly successful corps members, we've learned that teachers who make dramatic academic gains
with their students exhibit specific habits, which we've built into our teacher development curriculum, the Teaching as
Leadership framework. We aim to develop corps members to a level of "beginning proficiency" on most aspects of
this framework by the end of the summer institute, so that when they move into their full-time regional placement
regions, the focus is on moving corps members toward "advanced proficiency" in the framework. We prioritize
particular aspects of the Teaching As Leadership framework—establishing ambitious goals, setting up long-term
plans, assessing students and managing data—to foster a data-driven classroom that enables teachers to reflect
upon student performance and make appropriate adjustments to their instruction throughout the year. To help do this, our
regional program staff facilitates a formal cycle with corps members several times a year that includes observing and
reflecting on the particular ways in which individual teachers can improve their students' performance. These sessions,
along with alternative certification courses, content-area/grade-level meetings and regional workshops, help corps
members develop the habits and approach needed to make significant gains with their students.
- What does your team do to support corps members?
My team of eight program designers develops the approaches, strategies and tools for teacher support after corps members
complete the summer institute; there is a whole other group of designers who focus on the summer institute curriculum.
We work on resources such as the Student Achievement Toolkit project, which aims to assemble goals, long-term plans,
diagnostic tests, assessments and tracking systems for every teaching placement in every region. We analyze the causes
of corps member struggles and design professional development programs that address those issues in engaging, relevant
ways. We also plan the ongoing professional development of our program staff.
- How do you handle corps members who are struggling?
The first thing to remember is that every corps member struggles at some point; teaching is hard work. Our corps members
are committed to working extremely hard in order to improve, so that's half the battle right there. Challenges in the
classroom take many different shapes, and the solutions are going to look different if students are not comprehending
instruction versus not listening to the teacher. We train our corps members and our program staff on how to analyze
problems and prioritize effectively. Problems in the classroom may be linked to a range of issues from a teacher's
failure to establish and assert his/her authority to inadequate planning to lack of structure with rules and procedures.
Once we determine the root of what's holding students back, we can focus on developing our teachers in those areas. We
have developed national resources to help corps members who are struggling in particular areas—such as
establishing structure in their classroom, or tracking student progress to understand their students' needs. Helping
corps members make measurable growth in specific areas of their practice is critical; improvement can feel completely
overwhelming if you try to "fix" too many things at once.
- In your experience, what impact do you see the support having with individual corps members?
I am in the very fortunate position of being able to travel around the country and see our students and teachers doing
incredible work every day. Our program staff finds that corps members' classrooms evolve throughout the year as corps
members consistently seek to improve by reflecting on what's effective and what isn't, and learning new ideas to
incorporate into their approach. Our Student Achievement Toolkit project has been really helpful in ensuring teachers
are collecting regular data about student performance, a practice that makes it clear what instructional changes are
necessary. As more and more corps members get comfortable with using student assessment information to drive their
planning, we are going to continue to see major growth in student achievement. Our surveys also indicate that corps
members find one-on-one conversations with their program directors to be one of the valuable pieces of our support. It
is exciting to see a real "meeting of the minds" after a classroom observation, where a program director and
corps member get to the heart of a classroom challenge and have "Aha" moments together about how to move
forward. These two people stay in touch about the impact of the strategies they discussed, so that the corps member can
determine what to keep doing, and what to adjust.
- What is the future of your work in teacher support and development?
While many regions offer content- and grade-level-specific "learning teams" with colleagues who teach similar
subjects, we are looking ahead to develop the next generation of our content-specific support. Through a new math and
science initiative, we are devising ways for corps members who teach math and science to collaborate more deeply on
their instructional planning and their reflection on student work. We are also researching and designing materials to
help corps members learn more about the misconceptions with which students may enter their classroom. For example, if
you as a student believe an equal sign always tells you to make a computation, you'd add up all of the numbers in a
problem like "3+4=x+5" to determine x, rather than seeing = as a sign of equivalence. We are looking forward
to helping corps members understand their students' needs more deeply and plan more effective instruction.
We have a number of other pots boiling these days, including improved diagnostics and assessments for secondary corps
members and the very initial plans for a revamped corps member website that will provide customized learning experiences
for teacher improvement. Whatever the project, we will be using our data on corps member performance to inform the
latest design innovations we pursue.
Andrew Mandel is the Managing Director of Program Design for the Teacher Support and Development Team at Teach For
America. He graduated magna cum laude from Harvard College with a degree in American History and Literature, and received a
master's degree from the Harvard Graduate School of Education, where he studied teacher professional development and
educational media. Andrew taught seventh grade language arts as a 2000 corps member in the Rio Grande Valley.
back to top